3rd line / escalations engineer – MSP
CV-LibraryAmersham, BuckinghamshirepermanentPosted: 31 July 2026
Apply NowFortis recruitment are working with an MSP in the Amersham area to recruit a 3rd line / escalations engineer to become part of their helpdesk to support multiple clients. All the clients have different technologies that need supporting so have a wide variety of experience is essential.
What we are looking for
* 5 years in a 3rd line role within an MSP
* Strong Microsoft 365, Azure, Active Directory and Windows server skills
* Great customer service
* Excellent troubleshooting and problem solving skills
This is a Monday – Friday position and will be 100% office based other than an occasional visit to client sites. You will be working within a close-knit team and mentoring the more junior engineers.
If you are an experienced 3rd line engineer with an extensive MSP background please apply now to find out more.
GDPR:
In line with the GDPR legislations by applying to this vacancy you are agreeing that Fortis Recruitment Solutions can hold/store your data and contact you in regards to this vacancy, or any other suitable vacancies that arise. If you have any concerns/questions in regards to your data and how it is used/stored please refer to our privacy policy page on our website – Fortis Recruitment Solutions Limited. You also have the right to remove
What we are looking for
* 5 years in a 3rd line role within an MSP
* Strong Microsoft 365, Azure, Active Directory and Windows server skills
* Great customer service
* Excellent troubleshooting and problem solving skills
This is a Monday – Friday position and will be 100% office based other than an occasional visit to client sites. You will be working within a close-knit team and mentoring the more junior engineers.
If you are an experienced 3rd line engineer with an extensive MSP background please apply now to find out more.
GDPR:
In line with the GDPR legislations by applying to this vacancy you are agreeing that Fortis Recruitment Solutions can hold/store your data and contact you in regards to this vacancy, or any other suitable vacancies that arise. If you have any concerns/questions in regards to your data and how it is used/stored please refer to our privacy policy page on our website – Fortis Recruitment Solutions Limited. You also have the right to remove