Administration Assistant
Role Accountabilities:
* Be responsible for collating and understanding data and present to Management in a suitable style.
* Respond to all customers in a prompt, efficient and courteous manner, ensuring that queries are responded to in a timely manner.
* General Administration duties, including telephone, E-Mail, minute taking, typing, and filing for Operations.
* Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved.
* Where requested, prepare relevant paperwork and reports, maintaining accuracy and ensuring that deadlines are met on all software systems.
* Provide support to any other tasks as required by your Line Manager.
* The list above is not an exhaustive list.
The Experience You Will Bring:
* Excellent organisational skills.
* Experience of working in a busy office environment.
* Able to multitask and work on different tasks at the same time
* Experience working with Microsoft Office products & CRM systems
* Local government experience (Desirable
* Excellent verbal and written communication skills
* Strong IT/Microsoft office skills
* Ability to work as a team player
* Pro-active approach taking responsibility for day-to-day tasks, workload and priorities
* Good organisational skills
* Flexible approach to work
* Ability to prioritise a busy workload and work to tight deadlines
* Able to work in a fast-paced environment where no two days are the same