Administration Assistant
CV-LibraryBromsgrove, WorcestershirepermanentPosted: 30 March 2026
Apply NowBenefits:
* Competitive salary
* Bonus Scheme
* Free onsite parking
* 25 days annual leave + Bank Holidays
* Training and development opportunities
* Friendly, supportive team
* Cycle to work scheme
* Company events
* Healthcare
* Pension
Company Overview:
An exciting opportunity has arisen for a highly organised and pro-active Administration Assistant to join the team within an established and respected liability loss adjusting/claims management organisation at their office in Bromsgrove. The company delivers a superior claims handling service with commitment and expertise on behalf of insurers and insured clients, whilst aiming to provide the most efficient, effective, professional and cost-effective liability adjusting and claims handling service in the UK.
The Administration Assistant will be the operational heartbeat of a fast-paced office and will play a vital role in ensuring the company objectives are achieved, coordinating instructions and providing administrative and clerical support to Adjusters as part of a wider team of support staff across the business.
Some of the Key Duties & Responsibilities for our Administration Assistant will Include:
* Dealing with telephone and email enquiries
* Audio typing
* Creating files for new claims and maintaining filing systems
* Ensuring incoming and outgoing post is dealt with correctly
* Photocopying, scanning and printing of documents
* Liaising with colleagues in other offices to distribute work effectively
* Minor claims related admin tasks
* Supporting remote working staff
* Scheduling appointments and updating the Proclaim calendar
* Updating the Intranet when required
Essential Skills and Experience Required for our Administration Assistant:
* Previous experience in a similar administrative position within a busy office environment
* Professional and enthusiastic with a strong work ethic
* Empathetic with clients
* Excellent communication skills, both written and verbal
* Excellent organisational skills
* High accuracy and attention to detail
* Flexible and adaptable with the ability to prioritise multiple deadlines
* Solid IT literacy: Microsoft 365, Word, Outlook, Excel, Teams and PDF tools
* Comfortable with case/claims management systems
* Discretion in handling confidential and sensitive information
Schedule: Monday to Friday, 9am to 5pm/35 hours per week, with the option of flexi-time after probationary period
Location: Bromsgrove/B60, in-person/office-based
Apply today: Early interview and immediate start date available for th.e successful candidate
Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on on behalf of employers in the UK
* Competitive salary
* Bonus Scheme
* Free onsite parking
* 25 days annual leave + Bank Holidays
* Training and development opportunities
* Friendly, supportive team
* Cycle to work scheme
* Company events
* Healthcare
* Pension
Company Overview:
An exciting opportunity has arisen for a highly organised and pro-active Administration Assistant to join the team within an established and respected liability loss adjusting/claims management organisation at their office in Bromsgrove. The company delivers a superior claims handling service with commitment and expertise on behalf of insurers and insured clients, whilst aiming to provide the most efficient, effective, professional and cost-effective liability adjusting and claims handling service in the UK.
The Administration Assistant will be the operational heartbeat of a fast-paced office and will play a vital role in ensuring the company objectives are achieved, coordinating instructions and providing administrative and clerical support to Adjusters as part of a wider team of support staff across the business.
Some of the Key Duties & Responsibilities for our Administration Assistant will Include:
* Dealing with telephone and email enquiries
* Audio typing
* Creating files for new claims and maintaining filing systems
* Ensuring incoming and outgoing post is dealt with correctly
* Photocopying, scanning and printing of documents
* Liaising with colleagues in other offices to distribute work effectively
* Minor claims related admin tasks
* Supporting remote working staff
* Scheduling appointments and updating the Proclaim calendar
* Updating the Intranet when required
Essential Skills and Experience Required for our Administration Assistant:
* Previous experience in a similar administrative position within a busy office environment
* Professional and enthusiastic with a strong work ethic
* Empathetic with clients
* Excellent communication skills, both written and verbal
* Excellent organisational skills
* High accuracy and attention to detail
* Flexible and adaptable with the ability to prioritise multiple deadlines
* Solid IT literacy: Microsoft 365, Word, Outlook, Excel, Teams and PDF tools
* Comfortable with case/claims management systems
* Discretion in handling confidential and sensitive information
Schedule: Monday to Friday, 9am to 5pm/35 hours per week, with the option of flexi-time after probationary period
Location: Bromsgrove/B60, in-person/office-based
Apply today: Early interview and immediate start date available for th.e successful candidate
Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on on behalf of employers in the UK