Administrator
Key Responsibilities:
* Maintain and update databases and CRM systems with accurate, timely information.
* Produce and manage spreadsheets using Microsoft Excel, including data analysis, reporting, and tracking activities.
* Draft and manage documents, presentations, and correspondence using Microsoft Office.
* Handle inbound and outbound communications with customers and contractors, resolving queries and ensuring a high standard of service.
* Support the wider team with general administrative tasks such as scheduling, logging information, and record keeping.
* Assist with tracking progress on projects and providing updates to relevant stakeholders.
Skills & Experience Required:
* Proven experience in an administrative role.
* Strong proficiency in Microsoft Office, particularly Excel (experience with formulas, data entry, and reporting).
* Experience working with databases and CRM systems.
* Excellent written and verbal communication skills.
* Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
* Confident in liaising with both customers and contractors to resolve queries in a professional manner.
* Self-motivated with the ability to work independently and as part of a team.
Additional information:
* Supportive and friendly team environment.
* Competitive rate of pay and long-term contract of at least 6 months