AIR Export Agent

CV-LibraryBT36 4QPpermanentPosted: 18 October 2026
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Brook Street Recruitment is working with our client in Mallusk who are looking for a motivated and detail-oriented Air Export Agent to join their team.

In this role, you will be responsible for managing air export shipments from booking through to final delivery, ensuring all documentation, communication, and system updates are completed accurately and efficiently.

You will work closely with customers, airlines, brokers, and internal departments to deliver a high standard of service while ensuring compliance with company procedures and industry regulations.

Key Responsibilities

Manage the full air export process from booking through to final delivery

Ensure accurate and timely data entry into the company operating system

Track and trace air export shipments internally and externally via airline systems and direct communication with airline offices

Coordinate the timely delivery of freight and shipment documentation to customers and brokers for customs clearance

Prepare and process export documentation accurately and within required timelines

Ensure accurate and timely customer and supplier invoicing

Build strong relationships with customers by providing excellent customer service and shipment support

Maintain compliance with company policies, procedures, and industry regulations

Complete required annual training in line with company standards

Support the wider operations team as required

Criteria

6 months to 1 year of experience within freight forwarding, logistics, or a related industry - air freight experience is very beneficial

Good working knowledge of Microsoft Office, including Excel and Word

Strong organisational skills with excellent attention to detail

Effective communication and customer service skills

A positive, proactive attitude with a willingness to learn and develop

Good level of education, preferably A-Level standard, with minimum GCSEs in Maths and English

This is a great opportunity to develop your career within a fast-paced international logistics environment, working as part of a supportive and professional team.

Please send CV to Colleen Farquharson via the apply link

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy

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