Air Import Clerk

CV-LibraryHeathrow Villages, Greater LondonpermanentPosted: 25 September 2026
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Our client is seeking an experienced and highly organised Air Import Clerk to join their growing operations team.

Location is Heathrow Salary £32-35 Mon to Fri 0900-17.30, This could also be Part time - Flexiable working hours

Duties Include:

* Managing airfreight import shipments from origin through to final delivery.

* Monitoring shipment arrivals and liaising with airlines, handling agents, overseas agents and customers.

* Arranging customs clearance for import shipments.

* Completing and submitting customs declarations using ASM Sequoia.

* Ensuring all import documentation is checked and processed accurately.

* Using the Cargo Forwarder freight forwarding system to manage and maintain shipment files.

* Liaising with customers regarding shipment status, customs requirements and delivery arrangements.

* Arranging collections and final deliveries with transport providers.

* Checking supplier invoices and raising customer invoices where required.

* Ensuring all files are completed accurately and within agreed timescales.

* Maintaining excellent communication with customers, overseas agents and internal departments.

* Resolving operational issues and providing proactive solutions.

* Ensuring compliance with UK customs regulations and company procedures

Key Skills:

* ASM Sequoia for completing customs declarations.

* Microsoft Office, including Outlook and Excel.

* Previous experience working within air freight imports.

* Experience completing UK customs declarations.

* Good understanding of airfreight import procedures and documentation.

* Strong attention to detail and accuracy.

* Ability to manage multiple shipments and priorities simultaneously.

* Excellent organisational and time-management skills.

* Strong communication and customer service skills.

* Ability to work independently as well as part of a team.

* A proactive approach to problem-solving.

Training may be provided where required

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