Automotive Service Administrator

CV-LibraryHounslowpermanentPosted: 3 March 2026
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Automotive Service Administrator

Hounslow (LHR)

£30,000 – £32,000 DOE

Full-Time | Permanent | Office-Based

We are recruiting for two key positions within our busy and professional Admin Department in Hounslow:

Automotive Service Administrator

Automotive Service Planner / Service Administrator

These are excellent opportunities for experienced administrators to join a structured, fast-paced motor operation supporting fleet servicing, vehicle compliance, and customer service delivery.

Automotive experience is highly advantageous; however, candidates with strong administration experience in a process-driven environment will also be considered.

Role 1: Automotive Service Administrator

Hours: Monday – Friday | 09:00 – 17:30

Key Responsibilities:

Acting as first point of contact for drivers, customers, and visitors

Coordinating vehicle collections and returns

Raising, updating, and closing job cards

Inputting job details accurately onto internal systems

Supporting the service team with telephone enquiries

Completing invoicing and ensuring documentation accuracy

Conducting internal paperwork checks and audits

Providing administrative support to the Operations team

Role 2: Automotive Service Planner / Service Administrator

Hours:

Monday – Friday | 09:00 – 18:00

Alternate Saturdays | 07:00 – 13:00 (paid overtime at time and a quarter)

Key Responsibilities:

Producing and managing vehicle service plans

Scheduling servicing and maintenance up to three weeks in advance

Booking MOTs and scheduling tachograph calibrations

Monitoring service compliance and running KPI reports

Maintaining accurate vehicle and service records

Managing warranty and contract service jobs

Ensuring job cards progress efficiently for timely invoicing

Providing Service Reception cover when required

About You

We are looking for candidates who demonstrate:

Strong administrative experience (essential)

High attention to detail and strong organisational skills

Ability to manage multiple priorities in a fast-paced environment

Confident and professional communication skills

Good IT literacy and experience using internal systems

Automotive or motor trade experience is highly advantageous, particularly experience within a Service Department, Workshop, Fleet, or similar vehicle-based environment.

Candidates from structured, compliance-driven industries (e.g. transport, logistics, engineering, maintenance, property, or healthcare administration) will also be considered.

What’s On Offer

Competitive salary (£30,000 – £32,000 DOE)

Paid overtime (Planner role)

Company pension

On-site parking

Stable, full-time positions within a well-established motor operation

Supportive team environment

If you are an organised and proactive administrator looking to join a professional automotive environment in Hounslow, we would like to hear from you.

Apply now to be part of a growing Service team

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