Band 3 Administrator / Call Handler

CV-LibraryNorwich, NorfolkpermanentPosted: 2 April 2026
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Band 3 Administrator / Call Handler – Norwich – £13.00ph – ASAP

We are currently seeking an experienced Band 3 Administrator / Call Handler for the Just One Number Service based at Cringleford Business Centre, Intwood Road, Norwich.

Details:

* £13.00 per hour

* ASAP start

* 2–3-month placement

* Monday to Friday, 09:00–17:00

* Standard DBS with Adult and Children Barred List required

Duties include:

* Managing incoming calls, voicemails, emails, and referrals

* Booking and rearranging appointments

* Updating service user records

* Using SystmOne and other digital platforms

* Scanning, reporting, spreadsheet maintenance, and general admin support

* Minute taking and sending letters

Requirements:

* Strong admin and call handling experience

* Good communication skills

* NHS or healthcare experience preferred

* SystmOne knowledge desirable

* Basic Microsoft Excel skills

Please apply with your updated CV for immediate consideration

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