Brokerage Officer
Key Responsibilities
* Manage the referrals received and source placements with appropriate residential and nursing homes who hold a contract with LCC
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To liaise with providers and keep and oversight of costs and wherever possible negotiate charges to be in line with banded rates
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To review all referrals and taking into account needs of the person source an appropriate placement with a provider who can meet the required needs taking into account costs and any preferences identified within the referral
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To keep up to date with current legislation, guidelines and best practice that applies to the role
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To deal with people professionally at all levels and from a variety of backgrounds role modelling superior levels of customer care
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To be able to recognise and deal with discrimination in its many forms and willing to actively put the council’s equality policies into practice
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To keep an overview of supply/demand issues across the county and liaise with commissioners and providers to ensure that care is purchased for service users in priority need in a cost effective way
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To be aware and keep up to date of bed availability across the county along with any current contractual restrictions
Essential Requirements
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Experience of working within a Social Care/ Health setting.
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Good organisational and interpersonal skills
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Competent in the use of Microsoft packages including databases
Please apply with an up to date CV ASAP if this role would be of interest to you