Business Systems Analyst - NetSuite
This is a hybrid role based in Wrington, Bristol 2 days per week.
Role Responsibilites
* Lead requirement gathering workshops to uncover challenges, constraints and opportunities across Operations, Supply Chain and Commercial teams
* Translate business needs into clear, structured system solutions, confidently pushing back where required to ensure scalability and robustness
* Run end to end process discovery, mapping and optimising workflows while automating manual effort wherever possible
* Partner closely with 3PLs and third party providers to ensure reliable, scalable data flows
* Monitor, manage and support our core systems, including NetSuite, Boomi, Shopify, Celigo, Sitoo and our 3rd party WMS
* Provide day to day system administration and support incident resolution when needed
* Maintain strong system hygiene, including data integrity, permissions, controls and governance
* Own the backlog, troubleshooting and root cause analysis to prevent repeat issues
* Work with integration platforms (Boomi, Celigo, etc.) and external partners to resolve and improve system performance
* Drive continuous improvement initiatives, including new module adoption and platform upgrades
* Create and maintain clear business process documentation, keeping it up to date as systems and processes evolve
Your Experience
* Solid NetSuite experience, particularly supporting inventory, fulfilment, warehousing and operational processes.
* Operations or Supply Chain SME with confidence in configuration, optimisation & administration.
* Exposure to business platforms such as Boomi, Celigo, Centric, multiple WMS platforms and Sitoo.
* Highly motivated, capable of working both alone and alongside team members.
* Collaborative and confident communicator who can influence, challenge and simplify complexity, whilst translating between warehouses, operations leaders and technical teams.
* Practical, curious, unafraid to ask why and willing to roll up sleeves when needed.
* Understands both Finance & Operational flows inside an ERP ecosystem.
* Enjoys solving problems, unblocking people, and improving how work gets done