Business Travel Consultant
Due to remarkable growth, we are now seeking an experienced Business Travel Consultant to join the team, hybrid working model.
This exciting role offers progression, a great working team and many perks.
Please note only experienced business travel consultants, happy with a hybrid role, converse with GDS will be contacted for the Business Travel role.
Business Travel Consultant Duties:
* Manage complex itineraries, deliver outstanding service, and support our clients’ travel needs with expertise and efficiency.
* Manage end-to-end business travel bookings, including air, hotel, car rental, rail, and ancillary services.
* Provide expert advice on travel options, fares, and destinations, ensuring optimal solutions for client needs.
* Use GDS to create, amend, and ticket reservations accurately and efficiently.
* Handle complex itineraries, VIP client travel, and multi-leg international trips with professionalism.
* Support travellers with changes, reissues & refunds.
* Stay updated on industry trends, airline policies, and travel regulations.
* Collaborate with internal teams to improve processes and enhance client experience.
Business Travel Consultant – Essential Requirements:
* Minimum 3 years of experience as a Senior Business Travel Consultant.
* GDS is essential.
* Strong knowledge of international fare construction, ticketing, and reissue processes.
* Experience with corporate travel accounts and understanding of travel policy management.
* Excellent communication, problem-solving, and customer service skills.
Business Travel Consultant – Generous Perks
* Competitive salary and generous performance bonuses
* Generous holiday allowance
* Opportunities for career growth and development
* Supportive and collaborative team environment
* Travel discounts and industry perks
* Sabbatical
* Funded nights out and teambuilding / lunches
* Full pay for sick leave
* 3 weeks consecutive leave allowed
* Lieu time
* Offer paid courses for languages, further education, counselling where applicable
* Employee assistance program
* Private healthcare
* Flexible hours and flexibility with changing circumstances
* Pension scheme
* Back-office additions aimed at creating a healthy balance of work/chill time – sofas, games, treadmills, TV, ping pong, massage chair etc