Cobbler
We are seeking a skilled and detail-focused Cobbler to join our team and support the aftercare, repair and bespoke service of our luxury footwear and fashion products. This role suits someone with strong craftsmanship, a keen eye for quality and genuine appreciation for premium materials and design.
Key Responsibilities
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Perform repairs and restoration on footwear, ensuring high-quality finish and longevity.
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Assess product condition and recommend optimal repair or care solutions.
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Provide customers with expert aftercare advice on maintenance and preservation.
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Collaborate with store teams to deliver seamless client experiences.
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Maintain exceptional standards of workmanship, accuracy and presentation.
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Keep detailed records of repairs, fittings and completed work.
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Manage tools, materials and supplies responsibly in a clean workspace.
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Adhere to brand guidelines and health & safety protocols.
What We’re Looking For
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Proven experience in cobbling, shoe repair, leatherwork or similar craftsmanship.
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Excellent attention to detail and manual dexterity.
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Customer-oriented mindset with clear, professional communication.
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Understanding of luxury product care and elevated service standards.
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Reliable, organised and self-motivated.
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Passion for craftsmanship and delivering flawless results.
About the Role
This hands-on position demands precision craftsmanship alongside outstanding customer service. The Cobbler plays a vital role in extending product life while elevating the client journey through expert repair and personalised care