Credit Control Admin Clerk
Role Overview: The role is part of the shared service team, as such, the role holder should represent the department, and business, in a professional and enthusiastic manner, with a drive to learn and improve.
The role is responsible for managing and maintaining part of the sales ledger. They will take an initiative-taking approach to upholding company payment terms, resolving invoice queries and providing meaningful insight and information into accounts as appropriate.
Key Responsibilities:
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Registering reported customer invoice queries
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Carrying out investigation and resolution in a timely manner
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Raising credits or communicating a credit refusal to the customer
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Arranging collections and liaising with internal transport department
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Liaising with the credit controller responsible for the cash collection ensuring awareness of any unusual or repetitive issues.
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Raising stock correction invoices
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Filling in query and re-order forms
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Filling in a Pivot Table as part of the team target
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Inbound and outbound telephone calls, Replying to emails and using courier websites
Skills & Requirements:
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GCSE Level A-C in Maths and English (or equivalent)
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Experience using accounting software (IFS preferable)
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Ability to work to a deadline under time pressures
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Strong IT skills required (Microsoft packages)
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Analytical person with the ability to make decisions on own initiative as required.
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Diligence is essential
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Ability to communicate at all levels
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An enthusiastic people person who enjoys challenging targets
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Have a highly collaborative style and able to thrive in a team environment
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Experience of working within the manufacturing industry
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Excellent critical thinking skills with persistence and determination
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An inquisitive and questioning approach to troublesome queries
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Methodical and initiative-taking
Working Hours & Benefits:
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Monday - Friday, 09:00 - 17:00
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25 days annual leave
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Contributory pension scheme - matched up to 8% & Life Assurance
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Save as you earn Sharesave Scheme
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Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
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Staff discount on all Genuit Group products
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Free on-site parking