Credit Controller
Our growth and success are due to our commitment to providing our clients with a first-class service combined with the highest environmental standards. As a private company, we are continually investing in innovative technology and sustainable growth. This has enabled us to combine a deep understanding of our clients’ requirements with a uniquely flexible service that can be readily tailored to any organisational requirement, within an evolving market and ever-changing regulation.
Key responsibilities (will include but not limited to)
* Checking new customers credit ratings, setting up accounts, and reviewing credit limits to minimise financial risk
* Set and monitor credit limits
* Ensure debts are paid in a timely and effective manner
* Allocating receipts to customer accounts
* Resolving internal and external queries regarding, invoices, payments, and disputes
* Developing and maintaining relationships with customers
* Respond promptly and efficiently to both customer and internal queries
* Reconciling complex accounts, posting / allocating cash, and raising credit notes
Required skills & qualifications
* Previous experience in a credit control, sales ledger, or accounts receivable role is essential
* Have the ability to work in a fast-paced environment
* Have strong IT skills with experience in Microsoft Office
* Experience in Sage 200 would be advantageous
* Have excellent written and verbal communication skills
* A formal credit control qualification would be desirable
* Ability to work on own initiative
* Ability to interact with stakeholders at all levels
Personality type
* PASSIONATE – We care about our colleagues and our customers. You’ll be passionate about delivering an exceptional service.
* CHALLENGING – we’re always looking to improve and find the best way.
* DETERMINED – Things aren’t always easy, and change is hard, but we need to keep evolving. You’ll want to see things through to completion, even when the going gets tough.
* GROUNDED – We’re down to earth and straight-talking, this isn’t a glamourous industry, but it is fascinating, and you’ll need to be comfortable dealing with a wide range of personalities.
* INTELLIGENT – Our business is complicated, and you’ll need to be able to pick things up quickly, even when they’re new concepts.
Some of the benefits we offer
* A generous discretionary bonus
* Generous holiday allowance - 33 days holidays (including Bank Holidays)
* Flexible benefits via Perkbox, including discounts on shopping and refurbished electronics.
* 4% company pension contribution
* Subsidised Canteen (Coming soon)
* On site gym