Credit Controller

CV-LibraryShrewsbury, ShropshirepermanentPosted: 23 July 2026
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Credit Controller | Shrewsbury | Permanent | Salary circa £30,000 | Home working with an office visit once per month

Are you an experienced Credit Controller with a proven track record of reducing aged debt and improving cash flow?

Do you have excellent negotiation skills, strong commercial awareness, and hands-on experience using Sage 50?

The Opportunity

We're recruiting on behalf of a well-established organisation seeking an experienced Credit Controller to join their finance team.

This is an excellent opportunity for a confident and proactive Credit Controller who enjoys taking ownership of their ledger, building relationships and delivering results. We're looking for someone with strong negotiation skills, a positive attitude and the ability to manage debt recovery professionally while maintaining excellent customer relationships.

You will be joining a supportive team where your ability to influence outcomes, manage customer accounts effectively, and drive timely payment collection will have a direct impact on business performance.

Please note – this role is predominantly working from home with an office visit required every 1 or 2 months

Key responsibilities will include:

* Managing and reducing aged debt

* Chasing outstanding payments via telephone, email and written correspondence

* Building strong relationships with customers and internal stakeholders

* Negotiating payment plans and securing payment commitments

* Investigating and resolving invoice and payment queries

* Reconciling customer accounts and allocating cash accurately

* Maintaining accurate credit control records and reports

* Escalating unresolved issues where appropriate

* Supporting the business in maximising cash flow and minimising risk

Personal Profile

We're looking for a confident and motivated Credit Controller who enjoys taking ownership of their ledger and delivering results. You will be a strong communicator who can build relationships at all levels, whilst remaining firm and professional when negotiating payments and resolving outstanding queries. A proactive mindset, attention to detail and the ability to work independently are essential for success in this role.

To be considered, you will have:

* Previous experience within a Credit Control position

* Strong negotiation and influencing skills

* Experience using Sage 50

* A proven track record of reducing aged debt and improving cash collection

* Excellent communication and relationship-building abilities

* Strong account reconciliation and problem-solving skills

* Good working knowledge of Excel

* The ability to manage competing priorities and meet deadlines

* A proactive, organised and self-motivated approach to work

* Confidence in handling difficult conversations professionally and effectively

Perks include:

* Health Cash Plan covering a range of healthcare costs

* Ongoing training, development and career progression opportunities

* Employee assistance programme offering free, confidential support for you and your family

* Long service awards and recognition schemes

* Birthday recognition voucher

* Access to Blue Light Card discounts

TO APPLY

Please contact Joe Woodall at Seymour John Ltd.

If you thrive in a fast-paced environment and enjoy making a measurable impact, we would love to hear from you!

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