Customer and Operations Executive

Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and flexible with hours/days. This would be office-based with a salary of up to £34,000 pro rata dependent on experience.

Customer and Operations Executive duties:

Responding to customer enquiries via phone, email, and post

Managing and updating the booking system

Processing and managing supplier payments

Promoting holidays where appropriate

Support month-end reporting

Providing general administrative and office support

Customer and Operations Executive skills required:

Excellent written and verbal communication skills

Strong organisational skills with high attention to detail

Proficient in Microsoft Office and Excel

Able to promote and sell holidays

Ability to multi-task and work well under pressure

Travel industry experience preferred but not essential

Additional information:

Salary up to £34,000 pro rata

28 days annual leave + bank holidays (pro rata for part time)

Pension scheme

Exclusive holiday discounts for you, friends and family