Customer Service Administrator
Summary:
Role: Customer Service Administrator
Monday - Friday, 8:30 - 5pm
A temporary role guaranteed for 6 months but potential to be extended
Salary: £26,780
Has training and development opportunities available
1 hour lunch breakMain Duties of Customer Service Administrator:
Manage orders from enquiry through to completion
Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly
Produce Invoices and credit notes for orders and returns
To be of general assistance in the smooth running of the office and department processes
Set up new customer accounts
Maintenance of documentation to ensure information is up to date and accurate
Communicating with internal and external customersRequirements of Customer Service Administrator:
Able to communicate effectively over the phone and face to face
Ability to use Microsoft Office and willing to learn in house software systems
Experience dealing with complaints & enquiries
Experience in processing orders
Experience working with Microsoft Navision is desirable but not essentialIf this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment - (phone number removed)