Customer Service Assistant
CV-LibraryPotters Bar, HertfordshiretemporaryPosted: 16 October 2026
Apply NowTo answer incoming calls and email inboxes (if required), from tenants and clients in order to deal with their queries effectively and efficiently.
* To highlight service appointments that have had repeat visits to Contract Administrators as and when necessary.
* To make outbound calls confirming next day appointments.
* To ensure all service queries are managed in professional manner by applying proper telephone etiquette in order to satisfy various customer situations.
* To be flexible and help out with other areas when colleagues are busy or absent.
* General office administration including filing, faxing and photocopying.
* Any other duties as and when required in order to meet the needs of the business
* To highlight service appointments that have had repeat visits to Contract Administrators as and when necessary.
* To make outbound calls confirming next day appointments.
* To ensure all service queries are managed in professional manner by applying proper telephone etiquette in order to satisfy various customer situations.
* To be flexible and help out with other areas when colleagues are busy or absent.
* General office administration including filing, faxing and photocopying.
* Any other duties as and when required in order to meet the needs of the business