Depot Administrator
To provide excellent administration support to the depot in the running of the on / off hire process and contract control.
Key Responsibilities:
* Coordinating office activities and operations to secure efficiency and compliance to company policies.
* Preparing regular reports on hires and off hires, recording damage reports and client information.
* Maintaining and updating company databases, availability and hired equipment’s.
* Answering queries by employees and clients.
* Managing office equipment.
* Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos.
* Keeping stock of office supplies and placing orders when necessary.
* Ensuring product knowledge is maintained at a level adequate to deal effectively with customer enquiries.
* Dealing with customer calls regarding breakdowns & maintaining daily breakdown sheet.
* Ensuring all appropriate paperwork for equipment’s transferred to or from other depots accompanies that equipment and is processed promptly.
General Tasks & Responsibilities:
* Complying with Company Policies and Procedures and upholding the Nixon Hire Values at all times.
* Ensuring all work is carried out in a safe and timely manner without risk to yourself and others whether on site or at a depot in line with the Company’s Health & Safety Directives, Method Statements and procedure.
* Wearing appropriate safety clothing and using safety equipment to complete the task undertaken in the working environment in accordance with the Company’s P.P.E requirements.
* Reporting any accidents (person, property or vehicles) via the Accident / Incident report system.
* Adhere to Health and Safety, Environmental and Quality processes to ensure we are always compliant.
* Carrying out any other duties as requested by immediate line manager or Director.
Qualifications:
Though there are no specific qualifications for the role of depot administrator, it's important to have the following skills:
* Computing skills including those related to word processing and spreadsheets.
* Competency in using industry-specific software and administrative procedures (in house trained).
* Time management and organisational skills.
* Communications skills (verbal and written).
* Strong numeracy skills