Drivers Medical Courts Correspondence Manager
CV-LibrarySwansea, City and County of SwanseapermanentPosted: 16 March 2026
Apply NowDrivers Medical Courts Correspondence Manager
Driver and Vehicle Licensing Agency
Apply before 11:55 pm on Monday 30th March 2026
📍 Location: Swansea (Hybrid)
💷 Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent– Flexible working, Full-time, Job share, Part-time
🏆️ Available Positions: 1
We are seeking a highly organised and detail-oriented professional to join the Drivers Medical team in a Court Correspondence role. This position plays a vital part in supporting legal processes related to driver medical cases, ensuring accurate, clear, and timely preparation of case documentation for court proceedings.
You will work in a people-focused environment, upholding Civil Service values and maintaining the highest standards of accuracy, integrity, and confidentiality.
Top Responsibilities
* Prepare witness statements by providing factual document evidence in chronological order for coroners, Crown court, magistrates’ court or sheriff’s court.
* Ensure the correct legal pathways are taken when a road traffic accident, incident or road safety or criminal incident is identified.
* Represent DVLA in court (in person) or via Cloud Video Platform (CVP) if required.
* Process any court orders, taking all relevant actions in terms of medical enquiries and refer to relevant operating instructions.
Benefits
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About You
To be successful in this role you will need to have the following experience:
* Experience in when you have managed and interpreted sensitive casework and/or confidential data, maintaining strict data protection standards.
* Experience in drafting high quality documentation: excellent verbal communication skills with the confidence and professionalism to represent the organisation in court when required,
* Experience in being highly organised and able to prioritise business critical work to meet stakeholder directed deadlines
* Demonstrate sound judgement with the ability to work independently while recognising when escalation or collaboration is required.
How to Apply
👉 Read the full description and apply at CS Jobs using the link provided.
This vacancy closes at 23:55 on Monday 30th March 2026
Driver and Vehicle Licensing Agency
Apply before 11:55 pm on Monday 30th March 2026
📍 Location: Swansea (Hybrid)
💷 Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent– Flexible working, Full-time, Job share, Part-time
🏆️ Available Positions: 1
We are seeking a highly organised and detail-oriented professional to join the Drivers Medical team in a Court Correspondence role. This position plays a vital part in supporting legal processes related to driver medical cases, ensuring accurate, clear, and timely preparation of case documentation for court proceedings.
You will work in a people-focused environment, upholding Civil Service values and maintaining the highest standards of accuracy, integrity, and confidentiality.
Top Responsibilities
* Prepare witness statements by providing factual document evidence in chronological order for coroners, Crown court, magistrates’ court or sheriff’s court.
* Ensure the correct legal pathways are taken when a road traffic accident, incident or road safety or criminal incident is identified.
* Represent DVLA in court (in person) or via Cloud Video Platform (CVP) if required.
* Process any court orders, taking all relevant actions in terms of medical enquiries and refer to relevant operating instructions.
Benefits
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About You
To be successful in this role you will need to have the following experience:
* Experience in when you have managed and interpreted sensitive casework and/or confidential data, maintaining strict data protection standards.
* Experience in drafting high quality documentation: excellent verbal communication skills with the confidence and professionalism to represent the organisation in court when required,
* Experience in being highly organised and able to prioritise business critical work to meet stakeholder directed deadlines
* Demonstrate sound judgement with the ability to work independently while recognising when escalation or collaboration is required.
How to Apply
👉 Read the full description and apply at CS Jobs using the link provided.
This vacancy closes at 23:55 on Monday 30th March 2026