Engineer Scheduler
CV-LibraryClayton, BradfordpermanentPosted: 1 July 2026
Apply NowOur Client, a leading and expanding engineering business are looking to recruit an experienced Scheduler to join the business on a permanent basis at their site in Bradford.
The role will be responsible for planning and coordinating the daily workload of a team of field engineers across the UK carrying out installation and inspection works.
You will manage engineer schedules, customer appointments, emergency call-outs and project planning while maintaining clear communication with engineers, customers and internal departments.
Ideal candidates will have previous experience in a Scheduler, Service Coordinator or planning role. The ability to multitask and work in a busy environment is a must
Hours - Monday - Friday 8.30 – 5PM
Role description :
* Schedule and coordinate daily workloads for nationwide field engineers.
* Plan installations, maintenance visits, inspections, repairs and reactive call-outs.
* Allocate work based on engineer skills, location, availability and customer priority.
* Respond quickly to urgent and emergency requests, adjusting schedules where required.
* Liaise with customers to arrange appointments and provide regular updates.
* Communicate daily with engineers regarding work schedules, site information and changes.
* Monitor engineer progress throughout the day and proactively resolve scheduling issues.
* Coordinate travel, accommodation and logistics for engineers where required.
* Ensure all works are completed within agreed Service Level Agreements (SLAs).
* Raise and manage work orders using the company's scheduling and job management systems.
* Maintain accurate records of customer communications, appointments and completed works.
* Monitor outstanding jobs and ensure prompt completion and closure.
* Assist with planning larger installation projects and resource allocation.
* Work closely with the Sales, Projects and Service teams to ensure smooth delivery of customer projects.
* Support the Operations Manager with reporting and administrative tasks.
* Promote excellent customer service at every stage of the scheduling process.
Qualifications:
* Experience arranging engineers diaries and scheduling of jobs (essential)
* Experience within engineering, construction, facilities management, utilities or fuel storage industries.
* Good telephone manner (experience dealing with customers is essential)
* Strong organisational skills
* Strong IT skills (MS Office, excel etc…)
* Previous experience in a similar role working within a fast paced environment.
This role is being advertised by Complete Talent Services who are acting as an Employment Business
The role will be responsible for planning and coordinating the daily workload of a team of field engineers across the UK carrying out installation and inspection works.
You will manage engineer schedules, customer appointments, emergency call-outs and project planning while maintaining clear communication with engineers, customers and internal departments.
Ideal candidates will have previous experience in a Scheduler, Service Coordinator or planning role. The ability to multitask and work in a busy environment is a must
Hours - Monday - Friday 8.30 – 5PM
Role description :
* Schedule and coordinate daily workloads for nationwide field engineers.
* Plan installations, maintenance visits, inspections, repairs and reactive call-outs.
* Allocate work based on engineer skills, location, availability and customer priority.
* Respond quickly to urgent and emergency requests, adjusting schedules where required.
* Liaise with customers to arrange appointments and provide regular updates.
* Communicate daily with engineers regarding work schedules, site information and changes.
* Monitor engineer progress throughout the day and proactively resolve scheduling issues.
* Coordinate travel, accommodation and logistics for engineers where required.
* Ensure all works are completed within agreed Service Level Agreements (SLAs).
* Raise and manage work orders using the company's scheduling and job management systems.
* Maintain accurate records of customer communications, appointments and completed works.
* Monitor outstanding jobs and ensure prompt completion and closure.
* Assist with planning larger installation projects and resource allocation.
* Work closely with the Sales, Projects and Service teams to ensure smooth delivery of customer projects.
* Support the Operations Manager with reporting and administrative tasks.
* Promote excellent customer service at every stage of the scheduling process.
Qualifications:
* Experience arranging engineers diaries and scheduling of jobs (essential)
* Experience within engineering, construction, facilities management, utilities or fuel storage industries.
* Good telephone manner (experience dealing with customers is essential)
* Strong organisational skills
* Strong IT skills (MS Office, excel etc…)
* Previous experience in a similar role working within a fast paced environment.
This role is being advertised by Complete Talent Services who are acting as an Employment Business