Facilities Coordinator
Are you a proactive problem-solver with a passion for high-end residential service? We are recruiting on behalf of a prestigious Build to Rent (BTR) Operator looking for a Facilities Coordinator to join one of London’s most iconic residential developments.
This isn't your standard back-office maintenance role. You will be the heartbeat of the building, ensuring that the physical environment matches the five-star lifestyle promised to residents. From coordinating reactive repairs to managing major service contracts, you will play a pivotal role in creating a seamless living experience.
Key Responsibilities
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Asset Management: Oversee the day-to-day maintenance of apartments, social lounges, gyms, and communal roof terraces.
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Contractor Management: Act as the primary point of contact for external MEP, cleaning, and security contractors, ensuring KPIs and SLAs are met.
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Compliance & Safety: Maintain rigorous health and safety standards (H&S), ensuring the building remains fully compliant with fire safety regulations and statutory inspections.
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Planned Preventative Maintenance (PPM): Assist the Facilities Manager in scheduling and executing the annual PPM calendar.
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Resident Experience: Work closely with the Front of House team to resolve resident maintenance issues swiftly, ensuring minimal disruption to their home life.
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Budgeting: Assist in tracking the service charge budget and raising purchase orders for necessary works.
The Ideal Candidate
We are looking for someone who balances technical understanding with exceptional communication skills.
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Experience: Proven track record in Facilities Coordination, ideally within Residential (BTR/PBSA), Luxury Hospitality, or High-End Commercial Property.
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Knowledge: A solid understanding of building systems (HVAC, Life Safety Systems) and Health & Safety legislation (IOSH or NEBOSH is a plus).
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Tech-Savvy: Comfortable using CAFM (Computer-Aided Facilities Management) systems and resident apps.
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Mindset: A "no task is too small" attitude with the ability to remain calm under pressure and handle multiple priorities in a fast-paced environment.
Why Join This Client?
Our client is at the forefront of the UK’s rental revolution. They don't just manage buildings; they build communities. You will benefit from:
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A clear career internal progression path within a rapidly expanding sector.
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Competitive London-weighting salary and performance-related bonuses.
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Modern, high-spec working environments.
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A collaborative culture that values innovation and resident satisfaction above all else