Facilities Supervisor
Salary: Up to £38,000
Hours: 09:00 - 17:30, Monday to Friday (Fully office‑based)
Locations: One role based in London with travel to Oxford
About the Role
We are seeking an experienced Facilities Supervisor based at our City of London office but with regular travel (1-2 times per week) to the Oxford office. The post holder will be responsible for the day‑to‑day running and oversight of the offices. The Supervisor will lead a small on‑site facilities team, manage contractors, ensure the effective operation of building services, and deliver exceptional support to staff.
Reporting to the Facilities Manager, you will support the wider delivery of an efficient, compliant and cost‑effective facilities service across the firm's estate.
Key Responsibilities
Personalised Client Service
Support the Facilities Manager in implementing lifecycle maintenance plans
Manage, liaise with, and coordinate all contractors on site
Assist with energy management, carbon reduction and environmental initiatives
Oversee SLAs, procedures, and building‑related service delivery, including tenant issues and project works
Act as the primary point of contact for staff at your location
Set up meeting rooms, ensuring layouts, equipment and supplies meet internal requirements
Provide occasional support to the Post Room, including sorting, distribution and collection activities
Raise and resolve maintenance tasks via the CAFM system, ensuring timely follow‑up and closure
Sustainable Growth
Maintain strong knowledge of evolving technologies, legislation and FM best practice
Demonstrate up‑to‑date understanding of Health & Safety procedures and legislation
Participate in the Health & Safety Committee when required
Dynamic Culture
Provide day‑to‑day leadership and supervision of a small facilities team, ensuring consistent high‑quality service delivery
Ensure adequate staffing levels and effective allocation of tasks
Act as an ambassador for the Facilities Department
Provide cover for colleagues across other firm locations when required
Serve as the responsible person for operational issues at your site
Act as the point of contact in the absence of the Facilities Manager
Financial & Operational Excellence
Support continuous improvement of facilities management strategies to deliver cost‑effective services
Approve invoices within delegated authority and process them in a timely manner
Ensure compliance with health, safety and welfare regulations
Support the delivery of ongoing archiving processes and project management activities
Skills, Knowledge & Experience
Essential
Experience in a similar facilities or building management role ideally within a corporate / professional services setting
Demonstrable experience supervising or overseeing a small team
Experience managing contractors and monitoring performance
Experience in archiving and supporting project-based work
Experience in meeting room setup and workplace support functions
Experience with CAFM systems for raising, tracking and resolving maintenance tasks
Strong knowledge of Health & Safety legislation
Full UK driving licence and willingness to travel
Strong organisational, communication and interpersonal skillsDesirable
FM-related qualification such as IOSH or NEBOSH
Experience in multi‑floor office environments
Understanding of sustainability and energy management