Field Service Engineer

CV-LibraryNationwidepermanentPosted: 9 April 2026
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Field Service Engineer
Salary: £30,000 – £45,000 DOE
Location: Field-Based (Regional Travel Required)
Contract: Full Time | Permanent
Shift Pattern: 4 Days On / 4 Days Off | 12-Hour Shifts
Requirements: Full UK Driving Licence

We are looking for a skilled and motivated Field Service Engineer to join a fast-paced engineering team supporting customers across a regional patch.

This is an excellent opportunity for an engineer who enjoys working independently, solving technical issues on-site and delivering high levels of customer service.

You will be responsible for the installation, maintenance and repair of IT / network infrastructure equipment, ensuring systems remain operational and customer downtime is kept to a minimum.

What You’ll Be Doing
Installing, maintaining and repairing IT and network hardware at customer sites
Diagnosing faults and carrying out break-fix repairs on equipment and infrastructure
Supporting routers, switches, EPOS / IT devices and associated peripherals
Installing and terminating network cabling including Cat5e / Cat6
Configuring and troubleshooting Cisco routers and network devices
Carrying out planned preventative maintenance visits
Responding to service calls and ensuring SLAs are met
Providing clear updates, reports and job notes via service systems
Delivering excellent customer service on every visit
What We’re Looking For
Previous experience as a Field Service Engineer / IT Field Engineer / Mobile Engineer
Strong experience with:
Cisco routers / switches
Network connectivity
Cat5e / Cat6 cabling
IT / EPOS hardware support
Ability to fault-find and resolve technical issues independently
Comfortable working in a customer-facing environment
Good communication and problem-solving skills
Full UK driving licence (essential)
Desirable (Not Essential)
Experience with:
Cradlepoint / DrayTek routers
Broadband / comms faults
Structured cabling
Merchant / retail / hospitality environments
What’s on Offer
£30,000 – £45,000 salary depending on experience
4 on / 4 off shift pattern for better work-life balance
Company vehicle / fuel support (if applicable)
Overtime opportunities
Ongoing training and development
Long-term career progression

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