Front Desk Supervisor
CV-LibraryGalwaypermanentPosted: 20 March 2026
Apply NowFront Desk Supervisor
💶 Up to €40,000
📍 Galway, Ireland (On-site)
As Member Experience & Front Desk Supervisor, you will be the welcoming face of our clients business & a key ambassador for their brand. You will play a vital role in creating an exceptional first impression, overseeing front desk operations, & ensuring every customer feels valued, supported, & cared for.
This role combines hands-on front-of-house leadership with strong administrative & organisational responsibilities, helping to maintain the high service standards their customers expect.
✅ Key Responsibilities
Lead & oversee the front desk experience, providing a warm, professional welcome to customers
Manage daily reception operations, including check-ins, bookings, scheduling, & payments
Act as the primary point of contact for member enquiries, handling questions & concerns with efficiency & empathy
Maintain accurate membership records & support administrative processes
Work closely with management & the wider team to deliver consistently high service standards
Train, support, & motivate reception staff to ensure a positive & professional customer experience at all times
🫵🏽 About You
Minimum of 3 years' experience in a senior receptionist, front desk, or guest services role (experience in hospitality, leisure, or premium service environments is an advantage)
Excellent interpersonal & communication skills, with a friendly & approachable manner
Strong organisational & administrative abilities, with keen attention to detail
Calm & confident under pressure, with the ability to prioritise tasks in a busy environment
Positive, proactive, & genuinely passionate about delivering outstanding customer service
Does this sound like the role for you?
📲 (phone number removed)
📧 (url removed)
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003
💶 Up to €40,000
📍 Galway, Ireland (On-site)
As Member Experience & Front Desk Supervisor, you will be the welcoming face of our clients business & a key ambassador for their brand. You will play a vital role in creating an exceptional first impression, overseeing front desk operations, & ensuring every customer feels valued, supported, & cared for.
This role combines hands-on front-of-house leadership with strong administrative & organisational responsibilities, helping to maintain the high service standards their customers expect.
✅ Key Responsibilities
Lead & oversee the front desk experience, providing a warm, professional welcome to customers
Manage daily reception operations, including check-ins, bookings, scheduling, & payments
Act as the primary point of contact for member enquiries, handling questions & concerns with efficiency & empathy
Maintain accurate membership records & support administrative processes
Work closely with management & the wider team to deliver consistently high service standards
Train, support, & motivate reception staff to ensure a positive & professional customer experience at all times
🫵🏽 About You
Minimum of 3 years' experience in a senior receptionist, front desk, or guest services role (experience in hospitality, leisure, or premium service environments is an advantage)
Excellent interpersonal & communication skills, with a friendly & approachable manner
Strong organisational & administrative abilities, with keen attention to detail
Calm & confident under pressure, with the ability to prioritise tasks in a busy environment
Positive, proactive, & genuinely passionate about delivering outstanding customer service
Does this sound like the role for you?
📲 (phone number removed)
📧 (url removed)
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003