Head of Technology & Engineering
Overview
A growing SME technology organisation is seeking a hands-on Head of Technology & Engineering to lead software delivery, infrastructure operations, and technical strategy across the business.
This is a leadership role requiring someone who can operate strategically while remaining technically hands-on, with the ability to contribute to architecture, coding, technical problem-solving, and engineering delivery when required.
The successful candidate will oversee software engineering and IT operations functions, ensuring business-critical systems remain secure, resilient, scalable, and aligned with commercial objectives.
The Role
You will lead multidisciplinary technical teams responsible for software development, infrastructure services, integrations, and operational support.
The role requires someone who can balance long-term technical strategy with day-to-day operational priorities, managing change effectively within a fast-paced SME environment.
You'll work closely with executive leadership, commercial teams, and technical staff to support ongoing growth, customer delivery, and operational continuity.
This is not a purely managerial position - the business is looking for someone who remains technically credible and capable of contributing hands-on across software engineering, architecture, troubleshooting, and technical decision-making.
Key Responsibilities
Technology & Engineering Leadership
Lead the operational delivery and support of business-critical software applications and platforms
Oversee engineering and infrastructure priorities across the organisation
Ensure systems remain secure, scalable, resilient, and operationally effective
Contribute to long-term technology strategy and architecture planning
Support the delivery of customer-facing technical solutions and services
Hands-On Technical Contribution
Provide hands-on support across software engineering, architecture, integrations, and infrastructure where required
Contribute to technical design discussions and architectural decisions
Support development teams with coding, troubleshooting, optimisation, and technical leadership
Guide best practices across Agile delivery, DevOps, and software engineering standards
Infrastructure & Security
Oversee cloud, hybrid, and on-premise infrastructure environments
Ensure compliance with GDPR, security frameworks, and governance standards
Maintain awareness of cybersecurity risks and resilience strategies
Support policies, procedures, and compliance aligned with ISO9001 and ISO27001 standards
Operational & Stakeholder Management
Manage relationships across executive leadership, engineering, operations, sales, and customers
Coordinate priorities across development and IT services teams
Manage suppliers, vendors, and external technology partners
Communicate technical concepts clearly to technical and non-technical stakeholders
Lead teams in a collaborative environment focused on autonomy rather than micromanagement
Required Skills & Experience
Leadership & Delivery
Experience leading software engineering and infrastructure teams within an SME environment
Strong operational leadership and project delivery experience
Ability to manage competing priorities and drive change effectively
Strong stakeholder management and communication skills
Technical Expertise
Hands-on software engineering background with experience in modern development environments
Strong understanding of Agile software delivery methodologies and SDLC practices
Experience with programming languages such as Java, Python, C#, or similar
Experience with DevOps practices and CI/CD principles
Understanding of cloud platforms including AWS, Azure, or GCP
Experience with databases such as SQL Server and/or Oracle
Understanding of scalable architectures, integrations, and system design
Strong knowledge of cybersecurity principles and layered security approaches
Business & Commercial Awareness
Ability to align technical decisions with business outcomes
Strong analytical and problem-solving skills
Comfortable working within resource-conscious SME environments
Experience supporting customer-facing technical solutions and operational delivery
Desirable Experience
Background in Computer Science, Engineering, or related discipline
Experience across industries such as Construction, Utilities, Logistics, Retail, Manufacturing, Insurance, or IT Services
Exposure to ISO9001 and ISO27001 environments
Interest in emerging technologies including AI, automation, and cloud innovation
What's on Offer
Senior leadership role within a growing SME technology business
Opportunity to influence technology strategy and engineering direction
Hybrid working environment based around Coventry
Broad and varied role combining leadership and hands-on technical delivery
Collaborative and entrepreneurial culture with strong autonomy