Helpdesk Administrator
CV-LibraryPaisley, RenfrewshirepermanentPosted: 4 March 2026
Apply NowHelpdesk Administrator – Paisley
Office Based | Up to £30,000
We are recruiting for a Helpdesk Administrator to join a growing facilities management team based in Paisley. This role plays a key part in managing reactive & planned maintenance requests and supporting the smooth running of the helpdesk function.
You will be part of a small, supportive team, so we are looking for someone who is organised, proactive and comfortable working in a fast-paced environment where no two days are the same.
Previous experience within Facilities Management or a Helpdesk environment would be advantageous, but we are also keen to speak with candidates who have a strong administrative background and excellent organisational skills.
The Role
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Manage and log reactive & planned maintenance requests from clients
*
Allocate jobs to engineers and subcontractors
*
Monitor progress of works and ensure updates are communicated
*
Maintain accurate records within internal systems
*
Liaise with engineers, clients, and subcontractors to ensure jobs are completed efficiently
*
Support the wider team with general administrative tasks
What We’re Looking For
*
Strong administrative experience within a busy environment
*
Excellent organisation and communication skills
*
Ability to prioritise workloads and manage multiple tasks
*
Confident working both independently and as part of a team
*
Previous FM or Helpdesk experience would be beneficial but not essential
What’s on Offer
*
Salary up to £30,000 depending on experience
*
Office-based role in Paisley
*
Opportunity to join a friendly and supportive team
*
Work within a fast-paced and growing FM environment
Apply now with an up-to-date CV or get in touch for a confidential chat
Office Based | Up to £30,000
We are recruiting for a Helpdesk Administrator to join a growing facilities management team based in Paisley. This role plays a key part in managing reactive & planned maintenance requests and supporting the smooth running of the helpdesk function.
You will be part of a small, supportive team, so we are looking for someone who is organised, proactive and comfortable working in a fast-paced environment where no two days are the same.
Previous experience within Facilities Management or a Helpdesk environment would be advantageous, but we are also keen to speak with candidates who have a strong administrative background and excellent organisational skills.
The Role
*
Manage and log reactive & planned maintenance requests from clients
*
Allocate jobs to engineers and subcontractors
*
Monitor progress of works and ensure updates are communicated
*
Maintain accurate records within internal systems
*
Liaise with engineers, clients, and subcontractors to ensure jobs are completed efficiently
*
Support the wider team with general administrative tasks
What We’re Looking For
*
Strong administrative experience within a busy environment
*
Excellent organisation and communication skills
*
Ability to prioritise workloads and manage multiple tasks
*
Confident working both independently and as part of a team
*
Previous FM or Helpdesk experience would be beneficial but not essential
What’s on Offer
*
Salary up to £30,000 depending on experience
*
Office-based role in Paisley
*
Opportunity to join a friendly and supportive team
*
Work within a fast-paced and growing FM environment
Apply now with an up-to-date CV or get in touch for a confidential chat