Housing Officer
Contract: Initial 3 Months
Rate: Negotiable
Start Date: ASAP
Key Responsibilities:
* Managing a designated housing patch
* Delivering tenancy management services across a portfolio of properties
* Conducting tenancy audits, estate inspections, and resident visits
* Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution
* Handling tenancy breaches and tenancy enforcement action where required
* Supporting tenancy sustainment and resident engagement initiatives
* Managing low-level rent arrears and working alongside income teams
* Liaising with internal departments, local authorities, support services, and external agencies
* Ensuring compliance with housing policies, procedures, and relevant housing legislation
* Maintaining accurate records and case management systems
Requirements:
* Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer
* Strong background in tenancy management within social housing
* Experience managing ASB cases and tenancy-related casework
* Knowledge of housing legislation and tenancy enforcement processes
* Excellent communication and stakeholder management skills
* Ability to manage a diverse caseload independently
* Full UK Driving Licensce
If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion.
If this role isn't suitable for you, referrals and recommendations are always appreciated