Housing Officer
CV-LibraryChester, Cheshire West and ChestertemporaryPosted: 6 August 2026
Apply NowBelmont Recruitment are currently recruiting for a Housing Officer to work with our client based in the Chester area. This is a temporary role working full-time hours, Monday to Friday.
Overview:
The role holder will be responsible for delivering a high-quality housing management service across a designated patch of over 55s properties. The successful candidate will provide effective tenancy management, build positive relationships with residents, and ensure customers receive an excellent housing service.
Main Duties:
* Managing a designated patch of over 55s properties, delivering an effective housing and tenancy management service
* Building and maintaining positive relationships with residents and delivering excellent customer service
* Carrying out tenancy management duties, including estate visits, inspections and resident engagement activities
* Investigating and resolving housing-related issues, complaints and tenancy matters in line with policies and procedures
* Ensuring properties and communal areas are maintained to a high standard, identifying and reporting any issues where required
* Maintaining accurate records and updating housing management systems in a timely manner
* Supporting service charge queries and scheme account processes where required
Essential Criteria:
* Previous experience working as a Housing Officer or within a housing or tenancy management role
* Strong knowledge of housing and tenancy management within a social housing environment
* Excellent communication, customer service and problem-solving skills
* Experience of managing a housing patch and building positive relationships with residents
* Ability to manage a varied workload and maintain accurate records
* Full UK driving licence and access to own vehicle
If your skills match the above criteria, please apply with your up-to-date CV
Overview:
The role holder will be responsible for delivering a high-quality housing management service across a designated patch of over 55s properties. The successful candidate will provide effective tenancy management, build positive relationships with residents, and ensure customers receive an excellent housing service.
Main Duties:
* Managing a designated patch of over 55s properties, delivering an effective housing and tenancy management service
* Building and maintaining positive relationships with residents and delivering excellent customer service
* Carrying out tenancy management duties, including estate visits, inspections and resident engagement activities
* Investigating and resolving housing-related issues, complaints and tenancy matters in line with policies and procedures
* Ensuring properties and communal areas are maintained to a high standard, identifying and reporting any issues where required
* Maintaining accurate records and updating housing management systems in a timely manner
* Supporting service charge queries and scheme account processes where required
Essential Criteria:
* Previous experience working as a Housing Officer or within a housing or tenancy management role
* Strong knowledge of housing and tenancy management within a social housing environment
* Excellent communication, customer service and problem-solving skills
* Experience of managing a housing patch and building positive relationships with residents
* Ability to manage a varied workload and maintain accurate records
* Full UK driving licence and access to own vehicle
If your skills match the above criteria, please apply with your up-to-date CV