Import Coordinator
CV-LibraryManchester, Greater ManchesterpermanentPosted: 3 August 2026
Apply NowImport Coordinator
Location: Manchester
Salary: Competitive + Comprehensive Benefits Package
We are looking for an experienced Import Coordinator to join a Manchester Operations team. This is an excellent opportunity to become part of a forward-thinking, technology-led freight forwarding company where you’ll take ownership of shipments, build strong customer relationships, and develop your career within a supportive and collaborative environment.
Responsibilities
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Manage import ocean freight shipments from booking through to final delivery.
*
Support the operational requirements of a key customer account, ensuring service delivery aligns with customer-specific requirements, SOPs and agreed service standards.
*
Coordinate with customers, overseas agents, hauliers and suppliers to ensure efficient shipment execution.
*
Arrange customs clearance and deliveries while maintaining compliance with company procedures.
*
Monitor shipments, resolve operational issues and provide proactive customer updates.
*
Maintain accurate CargoWise records, documentation and financial information.
*
Build strong customer relationships and support the successful onboarding and retention of key accounts.
*
Develop a practical understanding of ocean, road and air freight operations to support joined-up customer solutions across the wider supply chain.
*
Continuously develop your industry knowledge and contribute to service improvements.
Profile Essentials
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Experience in ocean freight forwarding and end-to-end shipment management.
*
Experience using CargoWise or a similar transport management system.
*
Excellent customer service, communication and relationship-building skills.
*
Strong organisational skills with the ability to manage multiple priorities.
*
High attention to detail and a proactive approach to problem solving.
*
A team player committed to delivering exceptional service.
Profile Desirable
*
Experience in road freight operations.
*
Knowledge of customs clearance requirements and customs compliance.
Benefits
*
Competitive salary package and comprehensive benefits package.
*
Hybrid working for better work-life balance
*
Healthcare Plan
*
Employee Assistance Programme
*
Enhanced holiday scheme
*
Cycle to Work programme, Gym and lifestyle discounts
*
Loyalty rewards and recognition schemes
*
Award-winning training and development
*
Genuine career progression opportunities
*
Modern, technology-driven working environment
Location: Manchester
Salary: Competitive + Comprehensive Benefits Package
We are looking for an experienced Import Coordinator to join a Manchester Operations team. This is an excellent opportunity to become part of a forward-thinking, technology-led freight forwarding company where you’ll take ownership of shipments, build strong customer relationships, and develop your career within a supportive and collaborative environment.
Responsibilities
*
Manage import ocean freight shipments from booking through to final delivery.
*
Support the operational requirements of a key customer account, ensuring service delivery aligns with customer-specific requirements, SOPs and agreed service standards.
*
Coordinate with customers, overseas agents, hauliers and suppliers to ensure efficient shipment execution.
*
Arrange customs clearance and deliveries while maintaining compliance with company procedures.
*
Monitor shipments, resolve operational issues and provide proactive customer updates.
*
Maintain accurate CargoWise records, documentation and financial information.
*
Build strong customer relationships and support the successful onboarding and retention of key accounts.
*
Develop a practical understanding of ocean, road and air freight operations to support joined-up customer solutions across the wider supply chain.
*
Continuously develop your industry knowledge and contribute to service improvements.
Profile Essentials
*
Experience in ocean freight forwarding and end-to-end shipment management.
*
Experience using CargoWise or a similar transport management system.
*
Excellent customer service, communication and relationship-building skills.
*
Strong organisational skills with the ability to manage multiple priorities.
*
High attention to detail and a proactive approach to problem solving.
*
A team player committed to delivering exceptional service.
Profile Desirable
*
Experience in road freight operations.
*
Knowledge of customs clearance requirements and customs compliance.
Benefits
*
Competitive salary package and comprehensive benefits package.
*
Hybrid working for better work-life balance
*
Healthcare Plan
*
Employee Assistance Programme
*
Enhanced holiday scheme
*
Cycle to Work programme, Gym and lifestyle discounts
*
Loyalty rewards and recognition schemes
*
Award-winning training and development
*
Genuine career progression opportunities
*
Modern, technology-driven working environment