Inside IR35 - 2nd / 3rd line IT Engineer
CV-LibraryKingston upon Hull, City of Kingston upon HullcontractPosted: 20 April 2026
Apply NowAbout the Role
We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands-on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one.
You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical.
Key Responsibilities
* Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments
* Act as an escalation point for complex technical issues, driving resolution with minimal supervision
* Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID)
* Support Active Directory, Group Policy, and core Windows Server environments
* Work across a hybrid infrastructure (on-premise and cloud)
* Respond to and manage cyber security incidents, alerts and vulnerabilities
* Support patching, remediation and security hardening activities
* Troubleshoot networking issues (VPNs, firewalls, connectivity)
* Support endpoint management tools (Intune, SCCM or equivalent)
* Collaborate with internal teams and third-party providers
* Contribute to ongoing IT projects, upgrades and improvement initiatives
About You
* Proven experience operating at 2nd/3rd line level within complex environments
* Strong hands-on expertise across Microsoft 365, Azure / Entra ID and Windows Server
* Comfortable working in fast-moving contract environments, able to pick things up quickly
* Experience handling major incidents and escalations
* Solid understanding of cyber security principles and operational response
* Strong troubleshooting and problem-solving capability across infrastructure and user environments
* Able to work independently while integrating effectively with an existing team
Contract Details
* Immediate start preferred
* Contract position (initial term with potential extension)
* Day rate dependent on experience
* Hybrid working (on-site presence required as needed)
Why This Role
* Opportunity to make an immediate impact in a business-critical IT environment
* Broad exposure across infrastructure, cloud and security
* Varied role combining BAU support and project delivery
* Ideal for contractors who enjoy hands-on technical work and problem-solving
We are seeking a highly capable Interim IT Support Specialist to provide immediate support across a complex, hybrid IT environment. This is a hands-on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one.
You will play a key role in stabilising and supporting the IT estate, resolving escalated technical issues, and contributing to ongoing infrastructure and cyber security improvements. This is a fast-paced environment where your ability to prioritise, troubleshoot and deliver will be critical.
Key Responsibilities
* Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments
* Act as an escalation point for complex technical issues, driving resolution with minimal supervision
* Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID)
* Support Active Directory, Group Policy, and core Windows Server environments
* Work across a hybrid infrastructure (on-premise and cloud)
* Respond to and manage cyber security incidents, alerts and vulnerabilities
* Support patching, remediation and security hardening activities
* Troubleshoot networking issues (VPNs, firewalls, connectivity)
* Support endpoint management tools (Intune, SCCM or equivalent)
* Collaborate with internal teams and third-party providers
* Contribute to ongoing IT projects, upgrades and improvement initiatives
About You
* Proven experience operating at 2nd/3rd line level within complex environments
* Strong hands-on expertise across Microsoft 365, Azure / Entra ID and Windows Server
* Comfortable working in fast-moving contract environments, able to pick things up quickly
* Experience handling major incidents and escalations
* Solid understanding of cyber security principles and operational response
* Strong troubleshooting and problem-solving capability across infrastructure and user environments
* Able to work independently while integrating effectively with an existing team
Contract Details
* Immediate start preferred
* Contract position (initial term with potential extension)
* Day rate dependent on experience
* Hybrid working (on-site presence required as needed)
Why This Role
* Opportunity to make an immediate impact in a business-critical IT environment
* Broad exposure across infrastructure, cloud and security
* Varied role combining BAU support and project delivery
* Ideal for contractors who enjoy hands-on technical work and problem-solving