IT Manager
CV-LibraryBirmingham, West MidlandspermanentPosted: 13 March 2026
Apply NowWe are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure.
Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including servers, networks, infrastructure and end-user systems.
This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential.
You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services.
Key Responsibilities
Own and manage the company's IT infrastructure, including servers, networks, office systems and end-user technology
Ensure the availability, performance and reliability of all core systems and services
Provide line management and technical leadership to the Systems Administrator
Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems
Oversee monitoring, backup, disaster recovery and business continuity processes
Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding
Support business-critical systems in collaboration with Technology, Finance and Operations teams
Deliver infrastructure upgrades, system improvements and technology projects
Maintain accurate documentation for architecture, processes and infrastructure controls
Manage patching, updates and system maintenance across infrastructure platforms
Oversee relationships with external IT suppliers, hosting providers and technology partners
Support the business in maintaining security compliance and best practice frameworks
Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controlsSkills & Experience
Strong experience managing IT infrastructure in complex business environments
Experience supporting Windows environments and device management using Intune
Microsoft 365 administration including Entra ID
Hands-on experience managing VoIP / telephony systems
Experience supporting corporate Wi-Fi and local network environments
Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing
Experience implementing role-based access controls and security best practices
Experience managing backup, disaster recovery and monitoring solutions
Strong troubleshooting and problem-solving across infrastructure and systems
Ability to maintain clear technical documentation and operational processes
High levels of integrity, accountability and attention to detailDesirable
Experience in e-commerce or high-value transactional environments
Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.)
Experience supporting Cyber Essentials, ISO 27001 or similar frameworks
Linux server administration experienceBenefits
Bonus scheme up to 30%
25 days holiday + 8 bank holidays (option to buy an additional 5 days)
On-site gym
Health & well-being programme
Employee discount schemeWhy Apply?
High ownership role with direct responsibility for critical infrastructure and security
Opportunity to lead and develop a technical team
Exposure to a fast-growing digital business environment
Ability to influence systems, processes and operational resilience
Work within a culture that values integrity, accountability and operational excellenceAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data
Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including servers, networks, infrastructure and end-user systems.
This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential.
You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services.
Key Responsibilities
Own and manage the company's IT infrastructure, including servers, networks, office systems and end-user technology
Ensure the availability, performance and reliability of all core systems and services
Provide line management and technical leadership to the Systems Administrator
Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems
Oversee monitoring, backup, disaster recovery and business continuity processes
Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding
Support business-critical systems in collaboration with Technology, Finance and Operations teams
Deliver infrastructure upgrades, system improvements and technology projects
Maintain accurate documentation for architecture, processes and infrastructure controls
Manage patching, updates and system maintenance across infrastructure platforms
Oversee relationships with external IT suppliers, hosting providers and technology partners
Support the business in maintaining security compliance and best practice frameworks
Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controlsSkills & Experience
Strong experience managing IT infrastructure in complex business environments
Experience supporting Windows environments and device management using Intune
Microsoft 365 administration including Entra ID
Hands-on experience managing VoIP / telephony systems
Experience supporting corporate Wi-Fi and local network environments
Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing
Experience implementing role-based access controls and security best practices
Experience managing backup, disaster recovery and monitoring solutions
Strong troubleshooting and problem-solving across infrastructure and systems
Ability to maintain clear technical documentation and operational processes
High levels of integrity, accountability and attention to detailDesirable
Experience in e-commerce or high-value transactional environments
Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.)
Experience supporting Cyber Essentials, ISO 27001 or similar frameworks
Linux server administration experienceBenefits
Bonus scheme up to 30%
25 days holiday + 8 bank holidays (option to buy an additional 5 days)
On-site gym
Health & well-being programme
Employee discount schemeWhy Apply?
High ownership role with direct responsibility for critical infrastructure and security
Opportunity to lead and develop a technical team
Exposure to a fast-growing digital business environment
Ability to influence systems, processes and operational resilience
Work within a culture that values integrity, accountability and operational excellenceAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data