IT Support Engineer - Training Course
CV-LibraryBirmingham, West Midlands (County)permanentPosted: 12 October 2026
Apply NowAbout the opportunity
Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.
Course Details
* Duration: 13 weeks
* Format: Online, practical workshops
* Schedule: Monday-Thursday, 6-9pm
* Qualification: CompTIA Tech+ certification
What you’ll learn
* Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.
* Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.
* Device Configuration: Configure and integrate desktop and mobile devices.
* Network Support: Set up and maintain secure networks.
* IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.
Career Pathway
* Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst.
* Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses.
Price: £0
* This is a fully government-funded course - there are no fees to pay.
To be eligible, you must:
* Live in the West Midlands.
* Be aged 19 or over.
* Earn below the gross annual wage cap of £34,194.
* Not currently be undertaking other government-funded training.
* Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is
Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.
Course Details
* Duration: 13 weeks
* Format: Online, practical workshops
* Schedule: Monday-Thursday, 6-9pm
* Qualification: CompTIA Tech+ certification
What you’ll learn
* Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.
* Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.
* Device Configuration: Configure and integrate desktop and mobile devices.
* Network Support: Set up and maintain secure networks.
* IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.
Career Pathway
* Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst.
* Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses.
Price: £0
* This is a fully government-funded course - there are no fees to pay.
To be eligible, you must:
* Live in the West Midlands.
* Be aged 19 or over.
* Earn below the gross annual wage cap of £34,194.
* Not currently be undertaking other government-funded training.
* Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is