Junior Credit Controller
CV-LibraryB19, Birmingham, West Midlands (County)permanentPosted: 13 August 2026
Apply NowJunior Credit Controller – Commercial Property
About the Role
We are looking for a motivated and organised Junior Credit Controller to join our Commercial Property team. This is an excellent opportunity for someone looking to develop a career in credit control, accounts or property management.
You will support the Credit Control team with the collection of rent, service charges, utilities and other outstanding balances across a portfolio of commercial properties. Full training will be provided, although previous experience in credit control, accounts or a property-related environment would be advantageous.
Key Responsibilities
* Assist with the collection of outstanding rent, service charges, utilities and other tenant charges.
* Contact tenants by telephone and email regarding overdue payments and agree appropriate payment arrangements where required.
* Issue invoices, statements, reminders and other credit control correspondence.
* Monitor tenant accounts and identify overdue balances at an early stage.
* Maintain accurate records of conversations, payments and agreed payment arrangements.
* Allocate and reconcile payments received against tenant accounts.
* Assist with investigating and resolving account queries and payment discrepancies.
* Liaise with tenants, property managers, accounts staff and other internal departments.
* Assist with maintaining accurate financial and tenancy information on the company's property management and accounting systems.
* Escalate significant or long-standing debts to the Senior Credit Controller or Credit Manager.
* Support the wider accounts team with general administrative and credit control duties.
Skills & Experience
* Previous experience in an office, accounts, administration or customer service environment is desirable but not essential.
* An interest in credit control, finance or commercial property.
* Good communication and interpersonal skills.
* Confident speaking to customers and tenants by telephone.
* Strong attention to detail and good numerical ability.
* Good organisational skills with the ability to manage competing priorities.
* Good working knowledge of Microsoft Office, particularly Excel and Outlook.
* Ability to work independently while also being part of a team.
* Professional, persistent and confident approach when dealing with outstanding debts.
* Willingness to learn and develop within the role.
What We Offer
* Full training and ongoing support.
* Opportunity to develop a career within credit control and commercial property.
* Progression opportunities within the company.
* Friendly and professional working environment.
* Competitive salary based on experience.
* Free parking.
Location
Birmingham City Centre
Working Hours
Monday to Friday – Full Time
The Ideal Candidate
The successful candidate will be enthusiastic, reliable and keen to build a career in credit control. You should be comfortable communicating with a wide range of people, confident working with figures and have a professional and organised approach to your work.
Previous credit control experience is not essential, making this an ideal opportunity for someone looking to take their first step into a career in credit control
About the Role
We are looking for a motivated and organised Junior Credit Controller to join our Commercial Property team. This is an excellent opportunity for someone looking to develop a career in credit control, accounts or property management.
You will support the Credit Control team with the collection of rent, service charges, utilities and other outstanding balances across a portfolio of commercial properties. Full training will be provided, although previous experience in credit control, accounts or a property-related environment would be advantageous.
Key Responsibilities
* Assist with the collection of outstanding rent, service charges, utilities and other tenant charges.
* Contact tenants by telephone and email regarding overdue payments and agree appropriate payment arrangements where required.
* Issue invoices, statements, reminders and other credit control correspondence.
* Monitor tenant accounts and identify overdue balances at an early stage.
* Maintain accurate records of conversations, payments and agreed payment arrangements.
* Allocate and reconcile payments received against tenant accounts.
* Assist with investigating and resolving account queries and payment discrepancies.
* Liaise with tenants, property managers, accounts staff and other internal departments.
* Assist with maintaining accurate financial and tenancy information on the company's property management and accounting systems.
* Escalate significant or long-standing debts to the Senior Credit Controller or Credit Manager.
* Support the wider accounts team with general administrative and credit control duties.
Skills & Experience
* Previous experience in an office, accounts, administration or customer service environment is desirable but not essential.
* An interest in credit control, finance or commercial property.
* Good communication and interpersonal skills.
* Confident speaking to customers and tenants by telephone.
* Strong attention to detail and good numerical ability.
* Good organisational skills with the ability to manage competing priorities.
* Good working knowledge of Microsoft Office, particularly Excel and Outlook.
* Ability to work independently while also being part of a team.
* Professional, persistent and confident approach when dealing with outstanding debts.
* Willingness to learn and develop within the role.
What We Offer
* Full training and ongoing support.
* Opportunity to develop a career within credit control and commercial property.
* Progression opportunities within the company.
* Friendly and professional working environment.
* Competitive salary based on experience.
* Free parking.
Location
Birmingham City Centre
Working Hours
Monday to Friday – Full Time
The Ideal Candidate
The successful candidate will be enthusiastic, reliable and keen to build a career in credit control. You should be comfortable communicating with a wide range of people, confident working with figures and have a professional and organised approach to your work.
Previous credit control experience is not essential, making this an ideal opportunity for someone looking to take their first step into a career in credit control