Lead Drainage Engineer

Recruit Assist are supporting Drainage & Plumbing Ltd is a fast-growing, customer-focused business delivering high-quality drainage and plumbing services.

We’re looking for an experienced Technical Service Supervisor to lead and support our drainage and plumbing road teams. You’ll play a key role in ensuring jobs are completed efficiently, safely, and to the highest standard, while driving performance and customer satisfaction.

JOB TITLE: Lead Drainage Engineer

SALARY:£45K pear year + oncall + Van

SHIFT PATTERN: Mon to Friday 7am to 4am

DETAILS:

* Leading and supporting our team of field engineers

* Manage and document issues including absence, lateness, complaints, and general enquiries.

* Providing expert technical advice on drainage and plumbing issues

* Managing escalations and complex jobs

* Monitoring performance and driving KPIs

* Supporting the planning team schedules and ensuring full coverage

* Conducting site visits, audits, and coaching engineers

* Improving processes to increase efficiency and first-time fix rates

* Working closely with internal teams to deliver excellent service

ESSENTIAL DRAINAGE EXPERIENCE:

* Minimum 1 year as a Lead Drainage Engineer

* 3 to 5 years as a drainage engineer before being a leader

* Local to the site

* confident in providing technical support

* Driving License max 6 points

* Will pass a D&A test

To be considered for this opportunity, all candidates must apply for this position and then we will review your application and contact you by phone and email