Learner Engagement Officer
The Learner Engagement Officer will work closely with tutors, employers, community organisations, and job centres to help individuals access training and progress into employment.
Key Responsibilities
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Promote Momentum Training courses through community outreach, presentations, and local events.
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Engage with Job Centres, community groups, charities, and employers to generate learner referrals.
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Provide information, advice, and guidance (IAG) to potential learners about available training opportunities.
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Support the enrolment process and ensure learners are registered correctly onto programmes.
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Work towards learner recruitment and course start targets.
* Act as a key point of contact for learners throughout their training programme.
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Provide encouragement and support to help learners stay motivated and complete their courses.
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Identify barriers to learning and signpost learners to appropriate support services.
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Build and maintain strong relationships with external stakeholders
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Attend careers fairs, employability events, and community sessions to promote Momentum Training programmes.
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Identify new partnership opportunities to increase learner referrals.
Skills and Experience
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Strong communication and interpersonal skills
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Experience working with learners, customers, or community groups
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Ability to build relationships with stakeholders and employers
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Good organisational and time management skills
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Ability to work towards targets and deadlines
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Basic IT skills (Microsoft Office / CRM systems)
Personal Qualities
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Passionate about helping people improve their skills and employment prospects
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Motivated, proactive, and results driven
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Ability to inspire and motivate learners
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Professional and approachable
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Commitment to safeguarding, equality, and inclusion
If you’re ready to make a difference in people’s lives and help learners achieve their potential, apply now