Lettings Administrator

PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role.

Key Responsibilities

Providing comprehensive administrative support to the lettings team

Managing and maintaining accurate records and documentation

Handling enquiries via phone, email, and in person

Coordinating appointments and property viewings

Conducting property viewings with prospective tenants

Assisting with tenancy paperwork and compliance processes

Supporting the team in day-to-day lettings activities

Delivering excellent customer service at all times

Skills & Experience Required

Strong administrative and organisational skills

Good typing and IT proficiency

Excellent communication and interpersonal skills

Confident in dealing with a variety of people and situations

Ability to manage challenging or sensitive situations professionally

A proactive attitude and willingness to learn and progress

Full UK driving licence (preferred, for property viewings)

Personal Attributes

Professional and approachable manner

Reliable and detail-oriented

Able to work both independently and as part of a team

Positive attitude with a desire to develop within the lettings industry

Working Hours:
Monday to Friday: 9:00am – 5:30pm
Every other Saturday: 9:00am – 4:00pm

Salary

£26,500 - 27,500 per annum