Marine Customer Services Manager
CV-LibraryNE34, South Shields, South TynesidepermanentPosted: 22 July 2026
Apply NowMarine Customer Services Manager
South Shields
Permanent, 35 hours per week
We’re Hiring!
We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.
Key Responsibilities:
* To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times
* Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements
* To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility
What we're looking for:
* Demonstrable experience of effective team management
* A team player with a positive working attitude
* Experience of working in a customer facing role
Why join us?
* Work in a unique marine environment within a supportive team
* 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
* Free on-site parking
* On site- catering facilities
* Local Government Pension Scheme
* Learning & Development opportunities
Closing date: Monday 3rd August
South Shields
Permanent, 35 hours per week
We’re Hiring!
We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.
Key Responsibilities:
* To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times
* Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements
* To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility
What we're looking for:
* Demonstrable experience of effective team management
* A team player with a positive working attitude
* Experience of working in a customer facing role
Why join us?
* Work in a unique marine environment within a supportive team
* 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
* Free on-site parking
* On site- catering facilities
* Local Government Pension Scheme
* Learning & Development opportunities
Closing date: Monday 3rd August