Operations Administrator

CV-LibraryN17, Northumberland Park, Greater LondontemporaryPosted: 9 March 2026
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Operations Administrator - Building and Roofing

Monday to Friday 0800hrs to 1600hrs (30 mins for Lunch)

My client is looking for a Operations Administrator on an ongoing temp basis

The role consists of the following

Administrative Support

* Data entry - inputting new orders & diary management

* Updating CRM with documents and photographic evidence (labelling)

* Filing of client correspondence

* Customer Service

* Receive and make calls on behalf of the business to include appointment management

* Manage email correspondence and team mailboxes

* Record and file all communications/notes within CRM

* Conduct customer service satisfaction surveys

* Work Allocation

* Preparation of estimates

* Allocate orders to operatives considering contract budgets and project costs

* Conduct desktop post inspection to agreed standard

* Identify extra works and order variations

* Management of work order completions including client update

* Skills & Experience:

* Strong IT skills

* High attention to detail.

* Strong written and verbal communication skills.

* Solution-driven mindset.

* Excellent customer service

* Qualities:

* Accountable and reliable.

* Professional demeanour.

* Team player with a positive attitude

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