Operations Assistant

CV-LibraryEast Dereham, NorfolkpermanentPosted: 16 October 2026
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An excellent opportunity for an Operations Assistant to join a well-established company based in Dereham

Job Type: Full-time, Permanent

Salary: £27,000 Per Annum

Location: Dereham, NR20

About the Company:

Norwich’s leading independent plumbing, heating and electrical company. They have a team of highly experienced engineers and tradespeople to support all of your service and maintenance needs from leak repairs to renovations.

About the Role:

The company is looking for a friendly, confident and people-focused person who thrives in a busy environment and takes pride in great service.

You will play a key role in supporting the Operations Team, daily tasks will include;

* Speaking with customers and handling enquires

* Following up after engineer visits

* Preparing and sending quotes

* Scheduling bookings and coordinating logistics

* General operational and administrative support

Candidate Requirements

* At least 1 years of customer service experience

* At least 1 years of administrative experience

* Excellent communications skills

* Strong attention to detail

* Good computer literacy

* A positive, proactive attitude and willingness to learn

Company Benefits:

* Company events

* Additional holidays after qualifying period

* Private medical insurance after qualifying period

* Full sick pay after qualifying period

* On-site parking

* Full training given

If you feel that you have the relative skills/attributes to fulfil this role then please apply now!

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need

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