Operations Executive
CV-LibraryNewark on Trent, NottinghamshirepermanentPosted: 19 March 2026
Apply NowAre you looking for a role where you can develop your career, work with international clients, and enjoy fantastic staff benefits?
We’re seeking an Operations Executive to join a fast-growing global business based in Newark. This role combines customer support, data management, and operational decision-making, offering you the chance to make a real impact while enjoying a supportive and rewarding work environment.
Who We’re Looking For:
* Detail-oriented and confident in Excel (pivot tables, VLOOKUP, data manipulation)
* Tech-savvy, adaptable, and willing to learn new systems
* Excellent communicator with a proactive, “can-do” attitude
* Customer service experience is a plus, but enthusiasm and willingness to grow are key
Location & Hours:
* Based in Newark (office-based)
* Standard hours: 9:00 AM – 5:00 PM, occasional weekend/bank holiday cover
Why You’ll Love Working Here:
* Pension Scheme – contributory pension with Royal London, with a Salary Sacrifice option coming soon
* Personal Health Insurance – offered after 2 years’ service (UK staff)
* Life Assurance – Death in Service benefit of 4x your annual salary from day 1
* Critical Illness Cover – includes coverage for children, from day 1
* Training & Development – personal and professional growth supported across all departments
* Performance Reviews – KPI objectives and individual goals reviewed regularly
* Discretionary Annual Bonus – paid in November after 6 months’ service and good standing
* Service-Based Holiday – extra day per year of service, up to 5 additional days
* Birthday Holiday Bonus – an extra day off for your birthday
* Christmas Shopping Bonus – additional day off in December
* Staff Rates at Hotels – enjoy discounted stays at member hotels (subject to availability)
Your Role:
* Handle client queries via email, phone, and chat with clear, professional solutions
* Load and maintain rates and agreements accurately using Excel and other data systems
* Collaborate with internal teams including Product, Finance, and Marketing to improve processes
* Analyse data to highlight trends and support decision-making that drives revenue
* Build strong client relationships and ensure an exceptional experience
We’re seeking an Operations Executive to join a fast-growing global business based in Newark. This role combines customer support, data management, and operational decision-making, offering you the chance to make a real impact while enjoying a supportive and rewarding work environment.
Who We’re Looking For:
* Detail-oriented and confident in Excel (pivot tables, VLOOKUP, data manipulation)
* Tech-savvy, adaptable, and willing to learn new systems
* Excellent communicator with a proactive, “can-do” attitude
* Customer service experience is a plus, but enthusiasm and willingness to grow are key
Location & Hours:
* Based in Newark (office-based)
* Standard hours: 9:00 AM – 5:00 PM, occasional weekend/bank holiday cover
Why You’ll Love Working Here:
* Pension Scheme – contributory pension with Royal London, with a Salary Sacrifice option coming soon
* Personal Health Insurance – offered after 2 years’ service (UK staff)
* Life Assurance – Death in Service benefit of 4x your annual salary from day 1
* Critical Illness Cover – includes coverage for children, from day 1
* Training & Development – personal and professional growth supported across all departments
* Performance Reviews – KPI objectives and individual goals reviewed regularly
* Discretionary Annual Bonus – paid in November after 6 months’ service and good standing
* Service-Based Holiday – extra day per year of service, up to 5 additional days
* Birthday Holiday Bonus – an extra day off for your birthday
* Christmas Shopping Bonus – additional day off in December
* Staff Rates at Hotels – enjoy discounted stays at member hotels (subject to availability)
Your Role:
* Handle client queries via email, phone, and chat with clear, professional solutions
* Load and maintain rates and agreements accurately using Excel and other data systems
* Collaborate with internal teams including Product, Finance, and Marketing to improve processes
* Analyse data to highlight trends and support decision-making that drives revenue
* Build strong client relationships and ensure an exceptional experience