Operations Manager

CV-LibraryCity of London, LondonpermanentPosted: 5 March 2026
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Operations Manager - Facilities Management

City of London | Up to £85,000 + Bonus + Excellent Benefits

An excellent opportunity has arisen for an Operations Manager to oversee operational delivery within a large commercial building in the City of London. This facilities management role supports the General Manager in delivering high-quality services while maintaining strong occupier relationships.

The Operations Manager will lead soft services operations (cleaning, security, reception, administration) while managing upcoming building fabric and M&E upgrade projects. The role requires balancing project delivery with excellent stakeholder management.

This facilities management position includes managing two direct reports (Coordinator & Administrator), overseeing contractors, and supporting service charge budgets within a busy multi-tenant environment in the City of London.

The Operations Manager will play a key role in maintaining operational standards, service delivery, and occupier satisfaction within a premium facilities management environment.

Key Requirements

IOSH Health & Safety qualification (essential)

NEBOSH qualification (desirable)

Experience in facilities management or property operations

Strong understanding of UK health & safety legislation

Experience managing multi-discipline soft services

Service charge and contractor management experience

Experience within multi-tenanted commercial buildings

Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable)

Salary & Benefits

Up to £85,000

Bonus

25 days annual leave

1 day work from home per week

Private healthcare

Exellent parental leave policy

Life assurance

Income protection

40 hours per week; flexible working hours

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