Plant Service & Project Lead
About the role
Our client is looking for a proactive and organised Plant Services & Projects Lead to support and grow their plant installation and maintenance services.
This is a varied role combining project coordination, client management, and hands-on involvement with plants. You'll be the first point of contact for new enquiries, prepare proposals in line with our signature planting style, and oversee projects from planning through to completion. Alongside installations, you'll manage ongoing client relationships, coordinate maintenance schedules, and help ensure a consistently high standard of service.
The team is small but growing, so this role suits someone adaptable who enjoys variety and is happy to get involved wherever needed, whether that's attending installations, supporting bespoke client requests, or lending a hand in stores during busy periods.
What you'll be responsible for
Manage incoming client enquiries and prepare tailored proposals
Oversee installations from design and procurement through to on-site delivery
Coordinate and support plant maintenance services
Build and nurture long-term client relationships
Work with the Marketing team to promote plant services
Support the wider business when required (e.g. Christmas trading, special projects)What do I need?
Strong organisational and project coordination skills
A clear, confident communicator with a warm and professional approach
Comfortable working directly with clients and building trusted relationships
A good eye for design and a genuine love of plants and green spaces
Hands-on, adaptable, and keen to grow with the business
Ideally some experience with indoor plants, but not a deal breakerAbout the client
Our client is a fast-growing, group of garden shops. Independently owned, they are proud horticulturalists and offer expert advice across all indoor and outdoor gardening.
What's Next?
For an informal chat, please call me, Rae, on (phone number removed) or email (url removed), or send me a message on LinkedIn if you think you tick the majority of boxes for this role.
RG21011