Residential Support Worker
This nurturing, therapeutic environment is designed to help young people feel safe, build independence, and achieve positive outcomes through a holistic and person-centred approach. The setting provides tailored support across two residential areas to meet a range of needs, from developing independence skills to supporting young people with more complex requirements.
As a Care Mentor, you will play a key role in providing high-quality care, emotional support, and guidance to help young people thrive both in the residential environment and alongside their education.
Key Responsibilities
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Provide consistent, compassionate care and support to young people aged 8–18
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Promote emotional wellbeing, independence, and positive behaviour
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Support daily routines including personal care, mealtimes, activities, and bedtime routines
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Build trusting, professional relationships with young people using a therapeutic approach
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Work in line with PACE principles (Playfulness, Acceptance, Curiosity, Empathy)
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Implement Positive Behaviour Support (PBS) strategies and trauma-informed practices
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Support communication using tools such as Makaton and PECS where required
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Work collaboratively with education and in-house therapeutic teams
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Maintain accurate records, reports, and safeguarding documentation
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Ensure the home environment remains safe, structured, and nurturing
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Participate in team meetings, handovers, and training
Requirements
Essential:
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Experience supporting children or young people with SEMH and/or ASD
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A caring, resilient, and patient approach
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Ability to work shifts between 7am–11pm on a rota basis
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Strong communication and teamwork skills
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Understanding of safeguarding responsibilities
Desirable:
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Level 3 Diploma in Residential Childcare (or equivalent)
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Knowledge of PACE, PBS, PRICE, or trauma-informed care
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Experience in residential childcare or specialist education settings
Qualification Pathway:
Candidates without a Level 3 will be enrolled onto the qualification following successful completion of a 6-month probation period with the client.
Benefits
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Supply to permanent opportunity
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Full-time hours (40 per week)
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Comprehensive induction and ongoing training
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Opportunity to gain Level 3 Residential Childcare qualification
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Supportive therapeutic and multidisciplinary team environment
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Structured career progression opportunities
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Meaningful and rewarding role supporting vulnerable young people
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Beautiful countryside working environment