Retentions Advisor
CV-LibrarySR6, Sunderland, Tyne & WearpermanentPosted: 3 March 2026
Apply NowJob Description:
Retentions Advisor – £12.21/hr + Uncapped Commission!
Location: Sunderland - Roker
Type: Full-time, Permanent
Salary: £12.21 per hour + uncapped commission (OTE £45,000+)
Shifts: 9-5:30 Monday, 9-5 Tuesday ,9-6 Wednesday, Thursday, 9-5 Friday 9-5 and then 3 weeks Monday to Thursday 11-7 shift with a Friday being a 9-5
Along with working 1 in 3 Saturdays 10-2
Hungry for success? Join our high-performing sales team at Betr Outsourcing!
Got sales experience? Great.
New to the game? No problem — we’ll train you if you’ve got the right attitude.
This is your chance to earn well, grow fast, and work in a vibrant, success-driven contact centre with huge potential.
The Role:
As a Retentions Advisor, you’ll be on the front line, speaking to customers who are thinking about leaving. Your job?
Keep them on board.
You’ll:
* Handle objections and turn “no” into “yes”
* Offer tailored solutions to meet customer needs
* Work at pace in a busy contact centre environment
* Hit targets and earn uncapped commission
What We're Looking For:
* Money-motivated and eager to smash targets
* Resilient and driven – you don’t give up easily
* Coachable – open to learning and feedback
* Fast-paced – thrives in a high-energy sales environment
Why Join Betr?
* £12.21/hour + uncapped commission – OTE £35K+
* Paid training – get fully prepared before hitting the floor
* Clear progression – perform well and you’ll move up quickly
* Incredible culture – work with ambitious, supportive teammates
* Ongoing training & support – we invest in your development
* Company events – including a legendary summer party and Christmas celebration
* 28 days holiday (including bank holidays)
* Wellbeing platform (JAAQ) and auto-enrolment pension
If you’re passionate about sales, hungry to earn, and ready to grow – apply now with your CV.
Betr Outsourcing is an equal opportunity employer. We welcome applicants from all backgrounds
Retentions Advisor – £12.21/hr + Uncapped Commission!
Location: Sunderland - Roker
Type: Full-time, Permanent
Salary: £12.21 per hour + uncapped commission (OTE £45,000+)
Shifts: 9-5:30 Monday, 9-5 Tuesday ,9-6 Wednesday, Thursday, 9-5 Friday 9-5 and then 3 weeks Monday to Thursday 11-7 shift with a Friday being a 9-5
Along with working 1 in 3 Saturdays 10-2
Hungry for success? Join our high-performing sales team at Betr Outsourcing!
Got sales experience? Great.
New to the game? No problem — we’ll train you if you’ve got the right attitude.
This is your chance to earn well, grow fast, and work in a vibrant, success-driven contact centre with huge potential.
The Role:
As a Retentions Advisor, you’ll be on the front line, speaking to customers who are thinking about leaving. Your job?
Keep them on board.
You’ll:
* Handle objections and turn “no” into “yes”
* Offer tailored solutions to meet customer needs
* Work at pace in a busy contact centre environment
* Hit targets and earn uncapped commission
What We're Looking For:
* Money-motivated and eager to smash targets
* Resilient and driven – you don’t give up easily
* Coachable – open to learning and feedback
* Fast-paced – thrives in a high-energy sales environment
Why Join Betr?
* £12.21/hour + uncapped commission – OTE £35K+
* Paid training – get fully prepared before hitting the floor
* Clear progression – perform well and you’ll move up quickly
* Incredible culture – work with ambitious, supportive teammates
* Ongoing training & support – we invest in your development
* Company events – including a legendary summer party and Christmas celebration
* 28 days holiday (including bank holidays)
* Wellbeing platform (JAAQ) and auto-enrolment pension
If you’re passionate about sales, hungry to earn, and ready to grow – apply now with your CV.
Betr Outsourcing is an equal opportunity employer. We welcome applicants from all backgrounds