Revenue and Benefits Officer

We are currently recruiting on behalf of a local authority for an experienced Revenues & Benefits Officer to join their team on an initial 2-month contract, with the possibility of extension.

You’ll be responsible for delivering an efficient and accurate Business Rates service, ensuring legislation is applied correctly while supporting customers and internal teams.

Key Responsibilities of a Revenue and Benefits Officer:
Assess and determine liability for Business Rates accounts
Apply reliefs and exemptions (including Retail, Hospitality & Leisure Relief)
Manage billing, adjustments, and account queries
Handle recovery and enforcement processes in line with legislation
Respond to customer enquiries, disputes, and appeals
Interpret and apply complex legislation, case law, and guidance
Maintain accurate records and ensure compliance with statutory deadlines
Work independently while contributing to wider team objectivesRequirements
Strong, up-to-date knowledge of UK Business Rates legislation (including Local Government Finance Acts)
Proven experience working within a local authority or similar environment
Experience with billing, recovery, enforcement, and reliefs
Ability to interpret legislation and provide clear, accurate advice
Confident handling appeals, disputes, and complex correspondence
High attention to detail and ability to meet strict deadlines
Able to work with minimal supervisionWhat’s on Offer
Hybrid working
Competitive rate of pay
Immediate start available
Opportunity for contract extensionIf this Revenue and Benefits Officer role is of interest please apply or contact (url removed)