Sales Coordinator
Sales Coordinator role:
The successful Sales Coordinator will report to the Commercial Manager and be responsible for:
• Prepare and issue replacement pump and spares quotations accurately and promptly in line with company KPI’s.
• Support the sales team with administration tasks and customer communications.
• Maintain and update customer and product records within the ERP system.
• Review customer specifications and technical requirements and assist in the selection of products and services.
• Coordinate technical queries between customers and internal specialists.
• Prepare and issue monthly customer KPI reports.
• Assist in preparing sales presentations, proposals and tender documents.
• Build and maintain positive customer relationships to support retention and growth.
• Maintain accurate pricing, customer and product information.
• Ensure all sales documentation complies with company procedures.
• Follow company polices relating to quality, health & safety and data protection.
• Participate in continuous improvement initiatives to enhance customer experience and operational efficiency.
Sales Coordinator requirements:
Essential
• Previous experience of preparing and issuing technical customer quotations.
• Previous experience in a sales administration, sales support, or technical administration role.
• Strong customer service and relationship skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office particularly Excel, Word and Outlook.
• Experience using CRM and/or ERP systems.
• GCSE’s (or equivalent) including Maths and English.
Desirable
• Experience within manufacturing, engineering, construction, industrial or technical product sectors.
• Experience within pumps and/or waste water industry.
• Experience of working with commercial terms and conditions.
• Advance Excel skills including reporting and data analysis.
• Business Administration qualification or equivalent experience.
Sales Coordinator package:
• Full-time, permanent role offering a salary of £25,000–£35,000, depending on experience.
• Start date would be as soon as possible.
Bonus Scheme
• Buy Holiday Scheme
• Cycle to Work Scheme
• EAP / Employee Assistance Programme
• Enhanced Maternity Pay
• Friday Half-Days
• Life Assurance – 4x annual salary
• Paternity Pay – 2 weeks full pay
• Pension - Employee 5%, Employer 3%
• Refer a Friend
• Salary Sacrifice Schemes
• Sick Pay
• Training and Development