Sales Support Coordinator
The Sales Support Coordinator will provide essential administrative and operational support to the UK Sales Team. The position is responsible for ensuring timely follow-up on quotations, maintaining accurate CRM records, and helping coordinate sales activities across the team. It plays a vital role in facilitating communication, improving sales efficiency, and enhancing the customer journey.
Duties and Responsibilities
* Follow up on outstanding quotations and maintain proactive communication with potential clients.
* Update the CRM system.
* Ensuring quotations have been received by the client and in line with their requirements.
* Support the UK Sales Team with internal administrative tasks including document preparation, sales reporting, and data entry.
* Assist in tracking project milestones and client feedback post-quotation.
* Liaise with internal departments (e.g., Marketing, Operations, Technical) to support sales activities.
* Coordinate with the team to schedule internal meetings, site visits, or customer calls as needed.
* Assist in compiling weekly/monthly sales performance reports.
Skills and Experience
* Previous experience in a sales administration or customer service environment.
* Strong organisational skills and attention to detail.
* Proficient in CRM systems and Microsoft Office (especially Excel and Outlook).
* Ability to communicate clearly and professionally via phone and email.
Benefits:
* Ample free onsite parking
* Early finish and dress-down Fridays
* Above statutory holiday allowance plus able to buy additional holiday
* Company social events
* Employee Assistance Programme
* Eyecare vouchers
* Cycle to work scheme
* Friendly and supportive environment
Working Hours:
Mon to Thurs 08:00-16:30 & Fri 08:00-14:30