Sales Support Executive

An established, family owned business is looking for an organised, proactive people-person who loves getting on the phone and keeping things running smoothly. If you thrive in a busy role and enjoy helping customers and sales teams succeed, this is for you. If you enjoy taking responsibility, building strong relations and driving for results this is the role for you!

What You'll Do

Process sales orders, send acknowledgements, manage stock bookings
Deliver brilliant customer service & build strong relationships
Log and close customer complaints/non‑conformances
Support field sales with CRM admin, meeting prep & follow-up
Provide admin support across HR, IT coordination & finance tasksRequirements

Confident on the phone and great with customers
Highly organised, positive, and solutions‑focused
Strong with Word, Excel, Outlook
Works closely with the sales team to remove friction and boost productivityMust-Haves

2+ years customer service experience
B2B experience
A‑Level calibre (or equivalent)Nice-to-Haves

Sales support experience
Logistics/despatch knowledge
ERP sales order processing experienceBenefits

£30,000 - £33,000 Basic
KPI Related bonus with a realistic OTE of £36,000
40 hour working week 8am - 4:30pm