Scheduler

To ensure work is allocated, completed and shut down in a timely manner to meet the client and family’s requirements.

Key Accountabilities

* Managing workflow and sequencing of property maintenance orders.

* Scheduling operative’s diaries.

* Liaising with and managing sub-contractors.

* Ensuring that the client database is up-to-date with correct information

* Process documents ensuring all correspondence is dealt with accurately, efficiently and in a timely manner

* Ability to work dynamically in a fast-paced environment

* Assist colleagues and management with additional tasks as and when required

Knowledge & Experience

* Experience working within a customer helpdesk environment would be an advantage

* Previous experience in a scheduling role.

* Experience in delivering client focused solutions

* Experience of working with MS office would be advantageous

Desirable skills:

* Effective communication both verbal and written with a professional approach

* High attention to detail

* Understanding the importance of excellent customer service

* A Team Player who can work well as part of a team

If you are a strong Administrator with great Customer Service Skills then please apply now with your CV